AI Voice Agents
An AI voice agent is a software system that answers phone calls, holds a natural conversation and completes a task: booking an appointment, qualifying a request, answering a question. VOXOPY, the SEIZECODE brand dedicated to voice, builds inbound agents tailored to one business's sector, vocabulary and tools.
Each agent is built for the client's specific sector and workflows. Not a generic template, but an agent that knows your vocabulary, business rules, and existing systems. We handle the full implementation: conversational script design, development, tool integrations, testing, deployment, and ongoing maintenance. Full GDPR and EU AI Act compliance guaranteed.
Use cases
The pattern is always the same: a business that loses calls it cannot pick up, in sectors where an unanswered call is a lost customer.
- Medical practice: call triage, automated appointment booking, FAQ responses
- Real estate agency: lead qualification, property FAQs, visit scheduling
- E-commerce: order tracking, returns, first-level customer support
- Restaurant: reservations, menu info, takeaway orders
- Tradespeople: quote request qualification, intervention scheduling
What you get
You leave with a working agent, its integrations, its monitoring dashboard and the GDPR documentation that goes with it.
- Custom-built and tested voice agent
- Bespoke conversational scripts
- CRM/calendar/business tool integrations
- Monitoring dashboard (calls handled, duration, escalation rate)
- GDPR compliance documentation
- Training and handover materials
How it works
Every engagement follows the same four steps, from scoping to handover.
IDEAL FOR
SMBs (1–50 employees) in healthcare, real estate, retail, trades, hospitality
Frequently asked questions
The questions prospects ask before they get in touch, answered here first.
Does the agent replace my staff?
No. The agent handles the calls nobody can pick up: outside opening hours, during peaks, while the team is with a customer. Anything it cannot resolve is escalated to a person with a transcript, and the escalation rate is visible in the dashboard.
Is it compliant with GDPR and the EU AI Act?
Yes. Callers are told they are speaking to an AI, which is the transparency obligation the EU AI Act sets for systems that interact with people. Data hosting, retention periods and the legal basis for recordings are defined in the GDPR documentation delivered with the agent.
Which tools can the agent connect to?
The agent connects to the tools the business already uses: a calendar for bookings, a CRM for lead capture, ticketing or e-mail for follow-up, and any system with an API. Integrations are built per client, not picked from a fixed catalogue.
Can I hear it before committing?
Yes. A live demo is available on request, on a scenario close to your own business, before any scoping starts.
Your phone answers. Even when you can't.
Free scoping in 24h. No sales pitch.